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Lisa is shockingly responsive and helpful. Cannot recommend Helpdesk for HR enough. Truly an indispensable tool for HR professionals.
I am so thankful I found Lisa and Helpdesk HR. It has definitely been a huge game changer for me! Giving me not only helpful tools to do my job but it has also given me so much confidence! Thank you!
This has been so instrumental in keeping us on track. We got this in February and would not have made it through COVID-19 with the tremendous support from this site. Lisa Smith is awesome.
We had some detailed questions about updating our Employee Handbook, specifically around Covid and marijuana. Lisa was very timely in giving us important information to inform our new policies. Thank you!
I have been in charge of HR for small companies for over 30 years. Help desk always keeps me up to date with the new legal requirements, especially with California guidelines, often missing from other companies. Often questions asked by others are things I would like to know as well. Boss Calls Has been very helpful in dealing with the Covid mess.
I ASKED A QUESTION ABOUT SUNSHINE LAWS AND RECEIVED A RESPONSE SO FAST, IT MADE MY HEAD SPIN. I WAS GIVEN A LINK TO SUPPORT THE ANSWER. THAKS SO MUCH HELPDESK!!!!!
I only recently started using Help Desk and am already so impressed with all of the resources it provides. Lisa Smith does an incredible job answering questions super quickly, provides additional follow-up information, and a simple way to find resources. Thank you!
I'm not sure what I would have done without you! You are a Godsend. It is very hard to navigate the legal rules and regulations within the workforce especially if the HR is not your forte. HelpDesk Suite has helped me many times before and I strongly recommend having it especially if you cannot afford to have an HR person on staff full time.
I love this site so much! Everytime we come up with an HR issue all I have to do is send an email, and I have the correct answer within a day. No muss, no fuss, and beyond helpful. I can't begin to tell you how much time this has saved me, in addition to making sure I am meeting the latest HR requirements for my state.
Thank you so much. Your help is amazing. your service is amazing!!!!
It was my first time to ask a question through "have a question." The response was fast, and the information answered my question.
HelpDeskSuites is one of the best investments our company has ever made. Each time I contact the Help Desk with a question, they email me with the answer within a day (usually Lisa herself). What a wonderful resource they are! Considering the issues facing human resources nowadays, I could not afford to be without them!
I sent my first question in last night and a detailed answer came back in no time. I am so glad to have subscribed to HelpDesk
Thank you for answering my question. The answer was what I thought it would be, but we just wanted to make sure. Again it was great to get it from a lawyer.
I have to admit, I did not use this resource as much until COVID hit. I would occasionally search for things, but interaction was limited, until COVID. The staff and Lisa are amazing at responding. The information provided always clears up any questions I might have. I am so glad I purchased this and joined the Facebook page. It has saved me a dozen of times. The members are also quick to respond on the Facebook page. By far one of the best resources I have ever invested in.
I just wanted to thank you for your Seminar on HR this week. Just starting in HR and being very green to the process, I truly enjoyed your seminar and loved the guest speakers that presented. I downloaded the HelpDesk Suites and I have already started using it to develop an updated Handbook for our company and updated Job Descriptions. Before this class I did not know anything about this application, me and my husband came up with job roles and job descriptions for every position in our company. My father is the owner and we have about 30 employees. This resource has already helped me tremendously, and I cannot wait to dive in further for Payroll Law and other things that I am doing within the organization. I apologize for the wordiness, but I just wanted to say thank you. I was engaged throughout your entire class and I have taken a lot from the class and started to run with it within our organization.
I am so grateful for this software. Quick answers to my questions along with links to give me more knowledge on the subjects in questions.
Lisa is AMAZING - I've asked several questions over the past year and each time I receive a very quick response (within a day, within the hour), clear and concise. On the occasion when I've had follow-up questions, the response was received just as quickly and my questions were resolved. Without the benefit of a qualified HR person on staff, I feel more confident in decision-making and taking action having the benefit of this resource with Help Desk Suites Deluxe. Many Thanks, Lisa!
Contacted HelpDesk Suits with a question, and less than hour I got a response. Still looking and "playing" with all the great information that is available. I'm really happy I made the decision to purchase this. It's going to be a GIANT help.
I had a random question about collections and credit and how to write a letter cancelling credit , Lisa emailed me back almost immediately with some helpful links. They have helped anytime I have asked.
HELPDESK is the BEST tool we have in our company! It never fails to get us the answers we need and FAST! I love the "Ask an Attorney"!! Thank you!!
Helpful and reassuring. Thanks
Hi Lisa, Thank you for all you’re doing and the quick responses. I’m new to Help Desk Suite (but also brand new to HR) and this is my first Boss Call but I am VERY pleased with what I’ve seen so far. I’m looking forward to the webinar and am sure it will be full of useful information that me and my employer desperately need right now as we have just had our first positive case in the building. I am the HR department with my employer and my only formal training is a one-semester certification course with a local community college so these resources are proving to be VERY helpful. Thanks again.
Help Desk answered my question fast and has helped me clarify what i am reading during these very confusing time. Thank God for Help desk Suites!!!
Lisa, I just wanted to write you a note to let you know how much I appreciate you and this platform. Though I am new to HelpDesk Suites, I have been hearing about it for months. I have taken about five HR classes through Fred Pryor and in every class the instructor raved about how good, useful and essential HelpDesk is to HR professionals. I was finally able to convince a member of the executive team to purchase a membership and am super stoked about how much more we’ll be able to accomplish. Also, I thoroughly enjoyed the HR Law in the World of COVID webinar and your segment was one of the highlights for me. My family and I have played one of the listening games that you recommended. To my surprise they said, “Mommy let’s play the Yes And game AND they wanted to play the sentence game again!” I’m looking forward to taking advantage of as many tools available and developing my skills and increasing my knowledge in this new world of HR. Thank you! Ebony - Hungry HR Newbie
I sent a question to the the HelpDesk and got an answer in a few short minutes. This was my first time using it and I am well pleased. This is a great resource to have.
ABSOLUTELY love HelpDesk! This is the best investment our company has made! It is like having an extra HR team to help you stay compliant and audit secure! The ask a lawyer option is convenient and fast! You will not be sorry investing in this product!
The level of knowledge, experience, personal responses, and valid guidance is of the highest order! As an executive director of a small nonprofit wearing many "hats this service has been invaluable at assisting me with working through the many and varied HR, Labor, and legal forests. Thank you!
As usual your reply is very helpful. The level of appreciation I have for you and HelpDeskSuites is very high. As a small nonprofit school with many nuances being connected to the world of labor and its complexity through your team is incredibly valuable. Thank you.
You all are doing awesome!!!!! Thank you!!!!!