How do I approach my manager about a promotion I didn’t get without sounding defensive?

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Question:

I applied for a promotion, but I didn’t get it. I’m feeling disappointed and a bit discouraged. How do I approach my manager about feedback without sounding defensive?

Answer:

Hey there, first of all, kudos to you for seeking growth! It’s completely natural to feel disappointed, but asking for feedback shows real professionalism and a desire to improve.

Try scheduling a brief, casual meeting with your manager and approach the conversation in a positive way. Here’s a friendly, non-defensive way to frame it:

“I’d love to chat briefly about the recent promotion. While I’m disappointed I didn’t get it this time, I’d really appreciate your insight on where I can grow or improve, so I’m better positioned for future opportunities.”

Managers usually respect—and genuinely appreciate—employees who proactively seek constructive feedback. Plus, you’ll leave with clear, actionable goals that help you shine next time around!

Keep your head up—you’ve got this!

I hope this helps.
Lisa Smith, SPHR, SCP
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