Hey Bosses!
Today’s case is Weaver v. GAT Airline Ground Support, Inc. et al. (W.D. Pa.). It covers workplace treatment of a nursing mother, retaliation, and discrimination. Grab your coffee because this one is worth a closer look.
Case Summary: Weaver v. GAT Airline Ground Support
The People and the Situation
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Plaintiff: Madison Weaver, a Customer Service Agent (CSA) for GAT at Pittsburgh International Airport.
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Defendants: GAT Airline Ground Support, Inc., plus supervisors Christina Gayle and Holly Followell, and HR/General Counsel Wilma Beaty.
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Claims: Weaver alleged that after returning from maternity leave, she was denied reasonable accommodations to pump breast milk. She claimed this led to discrimination, harassment, retaliation, and ultimately termination.
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Legal Basis:
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Fair Labor Standards Act (FLSA) “Break Time for Nursing Mothers” provision (29 U.S.C. § 207(r))
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Retaliation under FLSA, Title VII (Pregnancy Discrimination Act), and the Pennsylvania Human Relations Act (PHRA)
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Discrimination, hostile work environment, and aiding and abetting
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The Facts
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Pumping Schedule: Weaver’s lactation specialist recommended pumping every three hours.
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Limited Options Offered: GAT allowed her a window between 5:30 and 7:15 p.m. but not at the 4:30 p.m. time she requested. They also suggested shift changes and early clock-in options that did not align with her needs.
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Space and Privacy Issues: The space provided was not always private. Co-workers sometimes entered while she was pumping, and she was at times told to use family restrooms.
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Operational Concerns: GAT argued that leaving her post during flight operations would disrupt staffing and safety.
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Disciplinary Actions: Weaver received write-ups and suspensions for leaving her work area to pump. She was eventually terminated, which GAT labeled as “job abandonment.”
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Complaints and Timing: After reaching out to HR and the Department of Labor, Weaver experienced escalating discipline that she viewed as retaliation.
The Court’s Decision
The FLSA Claim
The court granted summary judgment to GAT on Weaver’s FLSA “Break Time” claim. Weaver did not show a loss of wages, which is required under that section. Even if GAT’s accommodations were limited, the law at that time only allowed recovery for unpaid minimum wages or overtime. Because Weaver was paid her full wages, she could not recover damages under the FLSA.
(Note: This case predates the expanded PUMP Act of 2023, which provides broader remedies.)
The Other Claims
The court denied summary judgment on the remaining counts, including retaliation, discrimination, and hostile work environment. The judge found that factual disputes existed regarding motive, accommodations, and whether GAT’s actions were retaliatory. These claims will proceed to trial.
Key Takeaways for Employers
1. The Break-Time Rule Is Not Your Only Risk
Weaver lost her FLSA claim only because she did not lose wages. The underlying behavior could still support discrimination or retaliation claims under Title VII and state law. Employers cannot assume that technical compliance with one law provides full protection.
Lesson: Treat nursing accommodation issues as both a wage and discrimination concern. Review your policies under the PUMP Act, which replaced the older FLSA provision.
2. Accommodation Must Be Flexible and Interactive
The court emphasized that employers must engage in meaningful dialogue. GAT offered only one time window to pump, even though Weaver’s medical need required a different schedule. A jury could find that GAT failed to reasonably accommodate her.
Lesson: Create an interactive process for accommodation requests. Ask what the employee needs, explore multiple options, and document every step. Do not rely on “one-size-fits-all” solutions.
3. Retaliation Claims Can Be the Real Danger
Weaver complained to HR and contacted the Department of Labor. Shortly afterward, she was disciplined and terminated. The court found that this timing could show retaliation.
Lesson: Treat all complaints about rights or accommodations as protected activity. Avoid taking disciplinary action near in time to a complaint unless absolutely necessary and clearly documented.
4. Documentation and Consistency Protect You
Employers who keep clear, consistent records can defend their actions more easily. Document every conversation, accommodation proposal, and reason for any denial. If you cite business necessity, include evidence that alternatives were considered.
Lesson: Consistent treatment is critical. If other employees receive flexibility for non-medical reasons, you must be able to explain why a nursing mother cannot.
5. Train Your Managers on Pregnancy and Nursing Rights
Managers are often the first point of contact and can make or break your defense. Comments that dismiss or mock an employee’s need to pump can be viewed as evidence of discrimination.
Lesson: Provide training on the rights of pregnant and nursing employees. Encourage empathy and ensure managers escalate these issues to HR right away.
6. Operational Environments Require Extra Planning
In industries like aviation, healthcare, or manufacturing, scheduling flexibility is harder but still required by law. The court rejected the idea that “operations” automatically excused non-accommodation.
Lesson: In high-demand work settings, involve HR, supervisors, and safety teams early. Document the risk analysis and steps taken to accommodate without disruption.
Practical Action Steps
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Review and Update Policies
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Ensure your lactation accommodation policy is aligned with the PUMP Act.
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Include private, non-bathroom space options and flexible break times.
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Document the Interactive Process
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Record all communications about accommodation requests and outcomes.
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Avoid Retaliation
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Do not discipline an employee for requesting or taking time to pump.
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If corrective action is necessary, separate it clearly from any protected activity.
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Train and Communicate
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Make sure HR, supervisors, and front-line managers understand both the legal and human aspects of these situations.
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Final Thought
This case is a reminder that compliance is more than checking a box. Employers who take the time to listen, collaborate, and document will not only reduce legal risk but also build trust and retention among working parents. In other words, being a decent employer is still the best compliance strategy out there.
(Bonus tip: coffee and compassion usually cost less than litigation.)
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Lisa Smith, SPHR, SHRM – SCP
Certified EEO Investigator (EEOC)
Lead Support and Content Chief – HelpDeskforHR.com
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