My employee is spending a lot of time on personal emails and social media. How do I address this?

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Question:

I suspect an employee is spending too much company time on personal emails and social media. Their productivity is dropping, but they claim it’s ‘quick breaks to stay connected.’ How do I handle this?

Answer:

Keeping up with Aunt Mildred’s cat pictures is fun, but not on the company’s dime—at least not for long stretches! Here’s the approach:

  1. Review Your Tech Usage Policies: Your employee handbook likely has guidelines about personal internet use during work hours.
  2. Check Performance Metrics: Document the areas where productivity is slipping. Show the employee how their outputs are affected.
  3. Offer Resources: If it’s stress or time-management issues, consider training or productivity tools.
  4. Discuss Boundaries: Let them know short breaks are fine if allowed, but it’s not okay if half the day is lost to trending memes.
  5. It’s about balance: occasional personal use is often acceptable, but too much is like turning the office into an internet café—minus the cappuccinos.

I hope this helps.

Lisa Smith, SPHR, SCP
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